Control Costs and Maximize Revenues: How to Optimize Operational Performance

Recorded January 21, 2009

Pressure on operating margins has been growing as costs escalated during 2008. Census and revenues have been impacted by the housing crisis and economic downturn. The seniors housing and care industry, while still in relatively good shape, may feel even more pressure in 2009.

This educational offering has been approved for 1 clock hour by the National Association of Boards of Examiners of Long Term Care Administrators (NAB).

Providers can take action today to ensure that they have sufficient operating cash flow to weather the current financial storm and continue to provide quality care. Successful strategies exist to help control, and in some cases reduce, operating costs, without compromising care. In addition, some communities are 100% occupied without giving away free rent. There are also financial tools available to make it easier to get residents in the door, especially when they are dealing with their own economic uncertainty. Find out what is working in today’s environment from our panel of experts.

Here’s just some of what you’ll learn during this in-depth, 90-minute webcast:

Decreasing staff turnover to increase stability and avoid unnecessary costs.
Cutting corners without compromising quality.
How to deal with tomorrow’s operating problems today.
What are the successful providers doing in today’s market?
How to boost your census without giving away free rent or discounts.
Plus, a chance to ask the experts your own questions to help you increase your cash flow and operating margins.



...and much more!


Panel of Experts:

Dan Gray (Moderator)
Dan Gray has over 25 years of experience as a health care executive with nationally recognized health systems. Dan began his consulting practice in 1988 to provide Senior Living organizations with operational auditing, management consulting services, and development of community-based services such as the Program for All-Inclusive Care for the Elderly (PACE) and Life Care at Home (LCAH). In 2002, Dan established Continuum Development Services ( Read More
President, Continuum Development Services
Theresa Kolaz
Theresa (Terry) Kolaz, has served as President and CEO of the Lutheran Community at Telford since October 2003. Kolaz established a proven track record in senior housing and health care management based on thirty years of earned promotions. Beginning her career at the age of sixteen as a dishwasher, she worked her way through the career ladder serving as laundry aid, activity aid, receptionist, secretary, and bookkeeper prior to receiving her Read More
President and CEO of the Lutheran Community at Telford
Jim Moore
Jim Moore has over 40 years of industry experience and for the past 40 years the company that Moore founded, Moore Diversified Services, Inc., has served literally thousands of national and international clients. Jim has personally conducted over 2,000 major Senior housing and health care consulting engagements in over 750 markets in 49 states.  Internationally he has completed major engagements in China, Mexico, Australia, Canada, France Read More
President, Moore Diversified Services
Elias P. Papasavvas, Founder and CEO of Elderlife Financial Services
Elias P. Papasavvas, Founder and CEO of Elderlife Financial Services, has focused his career on enhancing access to senior living. He spent over a decade studying the impact of consumer financing in higher education and numerous other service- and product-oriented industries prior to creating a consumer financing program for senior living consumers and for the providers who serve them. Consumer financing has been proven to increase sales and Read More
Founder and CEO of Elderlife Financial Services
Jennifer Schwalm, Parente Randolph
Jennifer Schwalm, Principal, Parente Randolph, LLC  has more than fifteen years of experience assisting senior living clients and lenders--in both the public and private sectors--with business solutions. These include coordinating new developments and campus repositioning strategies to revitalize aging facilities and expand services based on financial and market driven strategies; benchmarking and identification of “best practice Read More
Principal, Parente Randolph, LLC
Stephen Monroe
Stephen M. Monroe is a respected and often quoted industry leader. He is the managing editor and partner at Irving Levin Associates, Inc., a research and publishing firm founded in 1948. The firm specializes in the seniors housing and health care investment markets and delivers timely market intelligence to subscribers through financial newsletters, acquisition reports and databases. Mr. Monroe is the editor of The SeniorCare Investor, the Read More
Editor, The SeniorCare Investor