Susan has been helping new and existing senior housing organizations successfully meet both marketing and operations goals since 1990. She was appointed as a consumer member of the CT State Board of Examiners for Nursing where she served four years and also served as a board member of the CT Assisted Living Association. Susan has been a national consultant for over seven years. Susan received a Masters of Science in Healthcare Management, Executive Program, Rensselaer Polytechnic Institute in Hartford, CT. Her areas of responsibility include Marketing/Sales and Operations Support for clients on a national level. Developing and coaching strong teams utilizing a collaborative work environment and an action oriented plan are areas of expertise.